RULES AND ETIQUETTE FOR HORSE RIDING

  1. All riders and visitors must sign a liability waiver before entering the barn. Forms are available online and on site in the entrance hallway

  2. All riders must wear approved helmets while mounted. DHG can provide a helmet to new riders if needed.

  3. Proper footwear is required at all times. Riders must wear heeled boots protecting your ankles to prevent slipping through stirrups. Open toed shoes and sneakers are prohibited. 

  4. Smoking and alcohol is prohibited on the premises.

  5. Horse jumping without supervision is prohibited. 

RULES AND ETIQUETTE FOR BOARDING

  1. Lesson schedules will be posted in the barn for boarders to avoid scheduling conflicts. Lessons will take priority for ring use. Boarders are welcome to share the ring at the discretion of the instructor and must follow the direction of traffic and yield to students. 

  2. Horses feet must be picked out before entering the barn aisle from indoor arena. Barn hours are from 9:00 a.m. to 7:00 p.m. 

  3. Horses are to be groomed and tacked in stalls. (Ties installed on stall walls. Saddle racks?) 

  4. All personal equipment must be returned to personal storage locker and designated location after use.

  5. Clean up after your horse in community areas, aisles and arenas. (Manure buckets, forks, etc.)

  6. Smoking and alcohol is prohibited on the premises.

  7. Horse jumping without supervision is prohibited.

CANCELLATION POLICY

Riding Lesson Payment Policy:

When registering for DHG EQUESTRIAN LLC lesson program, all lessons must be prepaid in full online at the time of reservation.

24 Hour Cancellation and Rescheduling Policy:

DHG EQUESTRIAN LLC requires a 24 hour notice of cancellation.

If you fail to cancel the lesson at least 24 hours prior to the scheduled time, you will forfeit the lesson. While we understand unexpected events occur, failure to inform us of your cancellation inconveniences our staff, other students, and horses.

If the required 24-hour notice is given, that lesson may be rescheduled within 30 days of cancellation. However, the lesson may not be used in place of booking for subsequent lessons within a package.

All no-shows or late cancellations are not eligible for rescheduling.

In the event that DHG EQUESTRIAN LLC  needs to cancel a lesson, you will be notified 24 hours in advance and will receive credit or a full refund for that lesson.